Terms of Service

Effective Date: July 25, 2026
Last Updated: July 25, 2026

Welcome to Broadway Inc.

These Terms of Service govern your access to and use of https://broadwayinc.us/, including your purchase of products and use of any content, features, accounts or services made available through the website.

Throughout these Terms, “Broadway Inc.,” “Broadway,” “we,” “us” and “our” refer to Broadway Inc. “You” and “your” refer to the person accessing the website, creating an account or purchasing a product.

By visiting the website, creating an account, placing an order or otherwise using our services, you agree to these Terms of Service and our related policies. If you do not agree to these Terms, do not use the website or place an order.

1. Business Information

The website is operated by:

Broadway Inc.
3640 Eitemiller Rd
Windsor Mill, MD 21244
United States

Email: support@broadwayinc.us
Phone: (410) 299-6666
Website: https://broadwayinc.us/

2. Eligibility and Age Requirements

You must be at least 21 years old and legally capable of entering into a binding agreement to use this website or place an order.

Certain products may be subject to a higher minimum-purchase age or additional restrictions under applicable federal, state or local law. By purchasing a restricted product, you confirm that:

• You meet the minimum legal age that applies to the product;
• You are legally permitted to purchase and possess the product in your location;
• The information you provide is truthful and accurate; and
• You are purchasing the product for lawful purposes.

Broadway Inc. may decline or cancel an order when age, identity, payment or legal eligibility cannot be reasonably verified.

3. Permitted Use of the Website

You may use the website only for lawful, personal and legitimate commercial purposes consistent with these Terms.

You may not use the website to:

• Violate any federal, state, local or international law;
• Purchase or obtain products through fraud or deception;
• Impersonate another person or provide false information;
• Interfere with the security or operation of the website;
• Introduce viruses, malicious code or harmful technology;
• Attempt to gain unauthorized access to an account, server or system;
• Collect information about other users without authorization;
• Scrape, copy or reproduce website content through automated means without permission;
• Submit false reviews or misleading product information;
• Use the website to distribute spam or unauthorized advertising;
• Circumvent purchase limits, security procedures or age restrictions;
• Resell products in violation of manufacturer restrictions or applicable law; or
• Use our products, content or services for an unlawful purpose.

We may suspend or terminate access when we reasonably believe these Terms have been violated.

4. Customer Accounts

You may be permitted to create a customer account.

You are responsible for:

• Providing accurate and current account information;
• Maintaining the confidentiality of your password;
• Restricting access to your account and devices;
• Reviewing activity conducted through your account; and
• Promptly notifying Broadway Inc. of suspected unauthorized access.

You may not create an account using another person’s identity or contact information without authorization.

Broadway Inc. is not responsible for losses caused by your failure to reasonably protect your account credentials. We may suspend or close an account when necessary to protect customers, prevent fraud or enforce these Terms.

5. Product Information

Broadway Inc. makes reasonable efforts to present product information accurately, including product names, descriptions, images, sizes, ingredients, directions, prices and availability.

However:

• Product packaging and labeling may be updated by a manufacturer;
• Colors may appear differently depending on the customer’s screen;
• Product images may not reflect exact proportions or packaging;
• Manufacturers may revise ingredients, instructions or warnings;
• Typographical or technical errors may occur; and
• Product availability may change without notice.

Always review the physical product label, ingredient list, warnings and instructions before use. Information printed on the product or its packaging should be followed when it differs from general website content.

Contact Broadway Inc. before purchasing if you need clarification about a product.

6. Third-Party Brands and Manufacturers

Broadway Inc. offers products manufactured by independent third-party brands.

References to third-party brand names, trademarks, product names and logos are used to identify the products offered for sale. Ownership of those names and marks remains with their respective owners.

Unless expressly stated, Broadway Inc.:

• Does not manufacture third-party branded products;
• Does not control changes made to a manufacturer’s formulation or packaging;
• Is not the exclusive representative of a manufacturer;
• Does not claim ownership of third-party trademarks; and
• Does not guarantee that a manufacturer will continue producing a particular product.

Manufacturer warranties, instructions, warnings and restrictions may also apply to a product.

7. Health and Medical Information

Content on the Broadway Inc. website is provided for general informational and commercial purposes. It is not medical advice and should not be used as a substitute for advice from a qualified physician, pharmacist or healthcare professional.

Broadway Inc. does not diagnose medical conditions or prescribe treatments.

Before using a product, consult an appropriate healthcare professional if you:

• Are pregnant or nursing;
• Take prescription or over-the-counter medication;
• Have an allergy, medical condition or sensitive skin;
• Are receiving medical treatment;
• Are purchasing a product for a minor; or
• Are uncertain whether a product is appropriate for you.

Do not delay or disregard professional medical advice because of information found on this website.

If you experience a serious or unexpected reaction, stop using the product and seek appropriate medical assistance.

8. Product and Regulatory Disclaimer

Unless expressly stated otherwise by the applicable manufacturer or regulatory authority, statements concerning products available through Broadway Inc. have not been evaluated by the United States Food and Drug Administration.

Products and website information are not intended to diagnose, treat, cure or prevent any disease.

Descriptions of ingredients, product formats, traditional uses or customer experiences do not constitute a guarantee that a product will provide a particular result.

Individual experiences may vary. Broadway Inc. does not guarantee specific health, wellness, cosmetic or performance outcomes.

Product disclaimers do not replace product-specific warnings, directions or manufacturer instructions.

9. Topical Product Safety

Topical products sold through Broadway Inc. are generally intended for external use unless the product’s manufacturer expressly states otherwise.

When using a topical product:

• Follow the directions on the label;
• Review the complete ingredient list;
• Avoid contact with eyes and sensitive areas;
• Do not apply to broken or irritated skin unless directed by the manufacturer;
• Stop use if significant irritation or an adverse reaction occurs;
• Keep products away from children and pets;
• Store products according to manufacturer instructions; and
• Do not use an expired or visibly altered product.

Consider conducting a small patch test before broader use, particularly if you have sensitive skin or a history of allergies.

10. Prices and Availability

All prices are displayed in United States dollars unless clearly stated otherwise.

Prices, promotions, product availability and purchase limits may change without notice. A price displayed on the website does not guarantee availability.

Broadway Inc. may correct:

• Pricing errors;
• Product-description errors;
• Incorrect discount calculations;
• Inventory errors;
• Tax errors; or
• Other technical or administrative mistakes.

If an error affects an order, we may contact you to obtain approval for the corrected terms or cancel the affected order and issue an appropriate refund.

11. Promotions and Discount Codes

Promotions, coupons and discount codes may be subject to separate conditions.

Unless expressly stated otherwise:

• Offers cannot be combined;
• Discounts apply only during the stated promotional period;
• A discount has no cash value;
• Discounts cannot be applied retroactively;
• Promotional eligibility may depend on product, quantity or order value;
• Shipping and taxes may not count toward a minimum-purchase requirement; and
• Broadway Inc. may correct or cancel promotions affected by error, abuse or fraud.

Refunds for discounted products are based on the amount actually paid after the discount was allocated to the order.

12. Order Submission and Acceptance

Submitting an order is an offer to purchase the selected products.

An automated order-confirmation email confirms that Broadway Inc. received the order. It does not necessarily mean that the order has been accepted, fulfilled or shipped.

An order is subject to:

• Product availability;
• Payment authorization;
• Address verification;
• Fraud and security review;
• Purchase limits;
• Product restrictions; and
• Compliance with these Terms.

Broadway Inc. may refuse, limit or cancel an order before shipment for a legitimate reason, including suspected fraud, payment failure, inventory error, unlawful purchase, incorrect pricing or violation of these Terms.

If we cancel an order after receiving payment, the applicable amount will be refunded to the original payment method.

13. Payment

You agree to provide accurate and complete payment and billing information.

By submitting payment information, you represent that:

• You are authorized to use the selected payment method;
• The payment information is valid;
• The billing information is accurate; and
• Broadway Inc. and its payment provider may authorize and process the transaction.

Payment information may be processed by an independent payment provider. That provider’s terms and privacy practices may apply to the transaction.

Your financial institution may impose separate fees, exchange charges or other costs. Broadway Inc. is not responsible for fees imposed solely by your financial institution.

14. Taxes

Applicable sales tax and other legally required charges will be calculated and displayed during checkout when required.

You are responsible for taxes or governmental charges legally associated with your purchase, except taxes imposed directly on Broadway Inc.’s income.

15. Shipping and Delivery

Orders are shipped according to Broadway Inc.’s Shipping Policy.

Shipping dates and delivery dates are estimates unless Broadway Inc. expressly provides a written guarantee. Delivery may be affected by carrier operations, weather, holidays, incorrect address information and circumstances outside our reasonable control.

Customers are responsible for providing an accurate and complete delivery address.

Please review the Shipping Policy before placing an order.

16. Returns, Refunds and Cancellations

Returns, refunds, replacements and cancellations are governed by Broadway Inc.’s Return and Refund Policy.

The policy includes information about:

• The 30-day return period;
• Eligible product condition;
• Return authorization;
• Customer-paid return shipping;
• Damaged, defective and incorrect products;
• Non-returnable items;
• Refund processing; and
• Order cancellations.

Please review the Return and Refund Policy before completing a purchase.

Nothing in these Terms limits a consumer right that cannot lawfully be waived.

17. Privacy

Broadway Inc.’s collection, use, disclosure and protection of personal information are described in our Privacy Policy.

By using the website, you acknowledge that information will be handled according to the Privacy Policy and applicable law.

Please review the Privacy Policy for additional information about cookies, customer accounts, payments, marketing communications and privacy rights.

18. Electronic Communications

When you visit the website, submit a form, create an account, place an order or contact Broadway Inc. electronically, you consent to receive electronic communications related to your interaction.

These communications may include:

• Order confirmations;
• Payment notices;
• Shipping updates;
• Account messages;
• Security notices;
• Policy updates;
• Customer-support responses; and
• Legally required disclosures.

Transactional communications may be sent even when you have unsubscribed from promotional marketing.

You may unsubscribe from promotional emails by using the unsubscribe link in the message or contacting support@broadwayinc.us.

19. Customer Reviews and Submitted Content

The website may allow customers to submit reviews, comments, photographs or other content.

By submitting content, you confirm that:

• You created it or have permission to submit it;
• It reflects your genuine experience or opinion;
• It is accurate and not misleading;
• It does not violate another person’s rights;
• It does not contain unlawful, threatening, discriminatory or obscene material;
• It does not contain malicious code or spam; and
• Any material relationship, incentive or free product has been properly disclosed.

You grant Broadway Inc. a non-exclusive, worldwide, royalty-free license to host, display, reproduce and format the submitted content in connection with the website and our ordinary business operations.

Broadway Inc. will not use a customer’s name, image, testimonial or review in paid advertising without any authorization required by applicable law.

We may moderate or remove content that violates these Terms, is unrelated to the product or appears fraudulent.

20. Intellectual Property

The website and its original content, design, text, graphics, arrangement, software and other materials are owned by Broadway Inc. or used with permission and are protected by applicable intellectual-property laws.

You may view and use website content for personal shopping and informational purposes.

Without prior written permission, you may not:

• Reproduce substantial website content;
• Republish product pages or original descriptions;
• Modify or create derivative works from protected content;
• Use Broadway Inc. branding in a misleading manner;
• Sell, license or commercially exploit website content; or
• Remove copyright, trademark or ownership notices.

Third-party product names, images, trademarks and materials remain subject to the rights of their respective owners.

21. Third-Party Websites and Services

The website may contain links to independent websites or services, including manufacturers, payment providers, shipping carriers and social-media platforms.

Broadway Inc. does not control third-party websites and is not responsible for their:

• Content;
• Availability;
• Security;
• Privacy practices;
• Terms;
• Products; or
• Representations.

A link does not necessarily constitute an endorsement. Review the applicable third party’s policies before using its services or providing information.

22. Website Availability

Broadway Inc. makes reasonable efforts to maintain the website but does not guarantee uninterrupted or error-free access.

The website may be unavailable because of:

• Scheduled maintenance;
• Software updates;
• Hosting interruptions;
• Security incidents;
• Internet or telecommunications failures;
• Events outside our reasonable control; or
• Other operational requirements.

We may modify, suspend or discontinue a website feature when reasonably necessary.

23. Disclaimer of Warranties

To the fullest extent permitted by law, the website and its content are provided on an “as is” and “as available” basis.

Broadway Inc. does not warrant that:

• The website will always be uninterrupted or error-free;
• Every website error will be corrected immediately;
• The website will be free from all harmful components;
• Product information supplied by a third party will never change;
• Every product will be suitable for every person; or
• Use of a product will produce a particular result.

Products may remain subject to warranties expressly provided by their manufacturers.

Some jurisdictions do not permit the exclusion of certain implied warranties. Nothing in these Terms excludes a warranty or consumer protection that cannot legally be excluded.

24. Limitation of Liability

To the fullest extent permitted by applicable law, Broadway Inc. and its officers, employees, contractors and service providers will not be liable for indirect, incidental, special, punitive or consequential damages arising from the use of the website or products.

This includes, where legally permitted, damages associated with:

• Loss of data;
• Loss of business opportunity;
• Website interruption;
• Unauthorized account access caused by a customer’s failure to protect credentials;
• Reliance on general website information instead of professional advice; or
• Third-party websites and services.

Broadway Inc.’s total liability relating to a product purchase will not exceed the amount paid to Broadway Inc. for the product giving rise to the claim, except where applicable law requires a different remedy.

This section does not exclude liability that cannot legally be limited, including liability resulting from fraud, willful misconduct or another non-waivable legal obligation.

25. Indemnification

To the extent permitted by law, you agree to indemnify and hold Broadway Inc. harmless from third-party claims, damages and reasonable expenses arising directly from:

• Your unlawful use of the website;
• Your material violation of these Terms;
• Content you submit in violation of another person’s rights; or
• Fraudulent or intentionally harmful conduct.

This section does not require a consumer to indemnify Broadway Inc. for Broadway Inc.’s own negligence, unlawful conduct or non-waivable obligations.

26. Events Outside Our Control

Broadway Inc. will not be responsible for a delay or failure caused by circumstances beyond our reasonable control, including:

• Severe weather;
• Natural disasters;
• Fire or flooding;
• Carrier interruption;
• Labor disruption;
• Utility or internet failure;
• Government action;
• Public emergency;
• Supply-chain interruption;
• Cyberattack; or
• Failure of an independent service provider.

We will make reasonable efforts to resume affected services and communicate material order issues.

27. Suspension and Termination

Broadway Inc. may restrict, suspend or terminate access to the website or a customer account when reasonably necessary to:

• Prevent fraud or abuse;
• Protect website security;
• Comply with law;
• Enforce these Terms;
• Protect another person’s rights; or
• Address harmful conduct.

Termination does not eliminate payment or other obligations that arose before termination.

Sections that logically should continue after termination—including intellectual property, disclaimers, limitations of liability and dispute provisions—will remain effective.

28. Governing Law and Disputes

These Terms are governed by the laws of the State of Maryland and applicable United States federal law, without regard to conflict-of-law principles.

Before filing a formal claim, you and Broadway Inc. agree to make a reasonable good-faith effort to resolve the dispute directly.

Send a written description of the issue to:

Broadway Inc.
3640 Eitemiller Rd
Windsor Mill, MD 21244
United States

Email: support@broadwayinc.us

If the dispute cannot be resolved informally, it may be brought before a court of competent jurisdiction in Maryland, except where applicable consumer law permits or requires the dispute to be heard elsewhere.

Nothing in this section prevents either party from seeking appropriate relief for fraud, intellectual-property infringement, security threats or another urgent legal matter.

29. Severability

If a court determines that any part of these Terms is invalid or unenforceable, that part will be enforced to the greatest extent legally permitted or removed where necessary.

The remaining provisions will continue in effect.

30. No Waiver

Broadway Inc.’s failure to enforce a provision of these Terms does not waive its right to enforce that provision later.

A waiver is effective only when made in writing by an authorized representative of Broadway Inc.

31. Entire Agreement

These Terms, together with the Privacy Policy, Shipping Policy, Return and Refund Policy and other policies expressly incorporated into them, form the agreement between you and Broadway Inc. concerning the website and purchases made through it.

They replace prior discussions or representations concerning the same subject matter, except for product-specific or written terms that expressly state otherwise.

32. Changes to These Terms

Broadway Inc. may update these Terms to reflect changes in:

• Website functionality;
• Products and services;
• Business operations;
• Applicable law;
• Payment or shipping processes; or
• Company policies.

The revised version will be posted on the website with an updated “Last Updated” date.

Changes apply prospectively after publication unless applicable law requires a different notice or effective period.

Continued use of the website after revised Terms take effect constitutes acceptance of those revised Terms.

33. Contact Broadway Inc.

Questions about these Terms of Service may be directed to:

Broadway Inc.
3640 Eitemiller Rd
Windsor Mill, MD 21244
United States

Email: support@broadwayinc.us
Phone: (410) 299-6666
Website: https://broadwayinc.us/